history_edu Product & Security Updates

What we shipped, and how it makes your club better.

Continuous improvements to reliability, finance automation, compliance, and coach workflows. Every change is tested through our automated pipeline before it reaches your club.

View Upcoming Roadmap arrow_forward · Trust & Security · System Status

September 22, 2026 Trust & SLA v2026.09.22

Support SLA, Public Changelog & Transparent Roadmap

Formalized contractual Support Service Level Agreement (SLA) with guaranteed SAST business hours, < 8h first response, and < 24h critical P1 outage mitigation. Launched public changelog and roadmap with open quarterly customer calls.

Key Improvements:

check_circle Support SLA published on /trust and integrated into academy registration order flow
check_circle Transparent public changelog documenting all platform milestones
check_circle Forward-looking master roadmap covering Q4 2026 through Q3 2027
check_circle Quarterly customer roadmap feedback call registration

September 21, 2026 Metrics & Operations v2026.09.21

Automated Scorecard Telemetry, Founder Board & NPS

Delivered Track E7 automated telemetry engine calculating key platform reliability and business metrics against industry-leadership benchmarks, plus in-app NPS surveys for coaches and club owners.

Key Improvements:

check_circle Automated §0 scorecard computation via daily scheduled telemetry cron
check_circle Real-time superadmin Founder Board in /admin?tab=metrics
check_circle Client-side RUM p95 latency tracking for registers and billing runs
check_circle Quarterly NPS survey modal for deck coaches and academy administrators

September 19, 2026 Reliability v2026.09.19

From-Zero Database Validation & Disaster Recovery Restore Engine

Achieved world-class automated database reliability: from-zero ephemeral schema rebuilds on every PR, schema snapshot fingerprint tests, and an automated monthly disaster recovery restore engine.

Key Improvements:

check_circle Automated DR restore engine (npm run db:restore) with row-count verification matrix
check_circle Tested restore recovery targets: RTO < 1h SLA / < 5s tested, RPO < 5m PITR
check_circle Ephemeral in-runner Supabase stack on every pull request touching migrations
check_circle Fast unified CI validate gate ensuring zero schema drift across environments

September 14, 2026 Multi-Sport v2026.09.14

Multi-Sport Vertical Parity & Industry Accreditation Standards

Added end-to-end multi-sport isolation so climbing gyms (Pylos Ascend) and swim clubs (Pylos Aqua) experience zero cross-sport terminology leaks. Introduced industry-standard results imports.

Key Improvements:

check_circle Independent sport catalogues and grade scales (V-Scale, Font, French lead, YDS)
check_circle Lenex results file review, import, and personal-best recalculation
check_circle Meet Manager Hy-Tek HY3 roster and meet entries parser
check_circle Lead-belay safety certifications and CPR audit tracking

September 13, 2026 Finance v2026.09.13

Independent Athlete Accounts & Family Financial Statements

Enabled independent adult athletes to hold their own account, view training telemetry, and pay invoices without requiring a linked parent record, backed by double-entry ledger statements.

Key Improvements:

check_circle Direct athlete self-service portal (P2.1 account architecture)
check_circle Itemised family statements mathematically tied to underlying ledger allocations
check_circle Accountant CSV exports and Xero-ready ledger summaries
check_circle Paystack card tokenisation and automated ZAR VAT invoice issuance

September 11, 2026 Security v2026.09.11

Encrypted Medical Vault & Live Transparency Status Dashboard

Sealed minor athlete medical records with per-club AES-256-GCM encryption, introduced Section 24 POPIA erasure certificates, and launched live 24/7 component status tracking.

Key Improvements:

check_circle Per-club HKDF key derivation with AES-256-GCM medical field encryption
check_circle Automated POPIA Section 24 erasure requests with tamper-evident PDF certificates
check_circle Public real-time status page (/status) tracking app, database, Paystack, and email
check_circle Public API v1 with scoped, hashed API keys and signed HMAC webhooks

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